• When you experience any difficulties in using SeaTalk, you can check the Help Center articles for guidance on your issue. If the issue persists, you can report a bug in-app.
• If you have any suggestions for SeaTalk, reach out to us - we'd love to hear from you!

Report a bug on Desktop/Web

• In the SeaTalk Desktop app or SeaTalk Web, click the gear icon in the bottom left.
• Select Bug & Feedback.

• Select Report Bug.

• Enter a description of the bug. It may also be helpful to answer the following questions:
  • Is this a recurring bug?
  • Where is this bug found in-app?
  • What did you expect to happen?
  • What happened instead?
• Upload screenshots or a video recording of the issue to expedite the troubleshooting process.
  • You may upload maximum 9 items, including up to 1 video.
  • The maximum video duration is 1 minute.
• If it is an issue with SeaTalk's Call or Meeting functions, indicate by ticking the appropriate boxes.
• Click Submit.

Report a bug on Mobile

• On your mobile device, open the SeaTalk app.
• At the bottom of your screen, tap Me.
• Tap Bug & Feedback.
• Select Report Bug.

• Enter a description of the bug. It may also be helpful to answer the following questions:
  • Is this a recurring bug?
  • Where is this bug found in-app?
  • What did you expect to happen?
  • What happened instead?
• To specify when the issue occurred, tap Date and Time. Otherwise, it will be populated with the time you entered the Bug & Feedback channel.
• Toggle the switches on if they accurately describe the issue.
• Tap Submit.