For Administrators

Set up and manage your organization efficiently

Manage department group chats

As a SeaTalk admin, you can create a department in the Admin Center. This also allows you to create a chat group, accessed on the SeaTalk mobile app, for employees in a department.

This department chat group will automatically be synced to the employees in the department as per the SeaTalk admin center. Any employees added to the department will automatically be added to the chat group, and vice versa.

Permissions needed

  • Department: Edit/Add permissions

Create a department group chat

To create a department group chat for an existing department:

  • In the SeaTalk Admin Center, navigate to Organization.
  • In the left panel, hover over the department you want to edit, click the icon and select Edit Department. If you’re editing the highest level department (i.e., your organization), hover over it and click the pen icon.
  • In the dialog box, click Create Chat Group.
  • Enter a chat group name that will be shown to the employees in the department on the SeaTalk mobile app.
  • Click the Chat Group Owner dropdown menu and select an active employee (i.e., using the SeaTalk mobile app) to be the chat group owner. The chat group owner will be allowed to manage the group chat settings.
  • Click Update.
Please note: a department group chat has a limit of 500 employees.

Edit or disband a department group chat

  • In the SeaTalk Admin Center, navigate to Organization.
  • In the left panel, hover over the department you want to edit, click the icon and select Edit Department. If you’re editing the highest level department (i.e., your organization), hover over it and click the pen icon.
  • In the dialog box:
  • To update the chat group name, enter a new chat group name.
  • To edit the chat group owner, click the Chat Group Owner dropdown menu and select another employee. The chat group owner will be allowed to manage the group chat settings.
  • To disband the group chat, click Disband Chat Group. All employees will be removed from the group chat and the chat history in the group chat will be permanently deleted.
  • Click Update.


Updated 19 Mar, 2021

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