For Administrators

Set up and manage your organization efficiently

Create and edit departments

Organize your employees in SeaTalk into departments. This will help you better manage your employees. Your employees will also be able to view the organization structure in the SeaTalk mobile app.

Permissions needed

  • Department: Edit/Add and Delete permissions

Create a new department

  • In the SeaTalk Admin Center, navigate to Organization.
  • In the left panel, click the + icon next to the search box. You can also hover over an existing department and click the + icon to create a new department under that department.

  • In the dialog box:
  • Department Name: enter an identifiable name for the department.
  • Department Code: enter a custom code for the department. This is used when you import employees.
  • Parent Department: enter the name of the parent department. If the department is top-level, you can select your organization’s name.
  • Department Lead: select an existing employee to be the department lead.
  • Department Chat Group: click Create Chat group to create a chat group for the department. This chat group will automatically sync with the employees in the department.
  • Hide this department in organization: toggle the switch on to hide the department from being shown in the SeaTalk app. Select an option:
  • Visible to sub-departments: only employees in the department and sub-departments of the department can view the department details, including its employees.
  • Only visible to specified departments: only employees in the departments selected can view the department details, including its employees.
  • Once done, click Add.

Edit an existing department

  • In the SeaTalk Admin Center, navigate to Organization.
  • In the left panel, hover over the department you want to edit, click the icon and select Edit Department. If you’re editing the overall organization department, hover over it and click the pen icon.

  • In the dialog box:
  • Department Name: enter an identifiable name for the department.
  • Department Code: enter a custom code for the department. This is used when you import employees.
  • Parent Department: enter the name of the parent department. If the department is top-level, you can select your organization’s name.
  • Department Lead: select an existing employee to be the department lead.
  • Department Chat Group: create a chat group for the department. Learn more about department chat groups.
  • Hide this department in organization: hides the department from being shown in the SeaTalk app.
  • Once done, click Update.

Delete a department

You need to remove all employees and sub-departments before you can delete a department. Learn how to edit an employee to change their department.

  • In the SeaTalk Admin Center, navigate to Organization.
  • In the left panel, hover over the department you want to edit, click the icon and select Delete Department.

  • In the dialog box, click Delete.


Updated 19 Mar, 2021

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