As an Organization Administrator, you play a crucial role in managing cross-organizational communication within our platform. This article will guide you through the key features and functionalities available to you, ensuring that you can effectively manage your organization's links with other entities.
What Is a Linked Organization?
Manage connections between your organization and other SeaTalk organizations. Linking allows you to enable cross-organization communication.
- Define and Manage Relationships: As an Org Admin, you can define, manage, and dissolve relationships with other organizations, facilitating seamless communication.
- Direct Messaging: Enable direct messaging capabilities without the need for pending contact requests, allowing for efficient communication.
- Enhanced Search Capabilities: Utilize email search functionalities to locate users in related organizations effectively.
Who Can Use Linked Organization?
- Only the Super Admin of an orgnaiaztion can access this feature module
- Only the Super Admin of an organization can accept the Link Invite from another organization
- Only selected organizations can access this feature
How To Use Linked Organization?
1. Accessing the Org Link Page
- Navigate to the Settings tab in your admin panel.
- Click on Linked Organizations to access the Org Link management page.
2. Adding a New Link
- Click the Add Link button.
- You will see there's a Invite Link automatically generated, or you can generate a new Invite Link if the old one is not valid
- Keep this Invite Link safe and share with the target organization's Super Admin
- The other Super Admin can click the Invite Link to accept this invite
3. Managing Existing Links
- On the Linked Organizations page, you can view all existing links.
- For each linked organization, you can click View to configure settings.
4. Communication Settings
- You can manage how the other organization's employees interact with your organization including Search your employees and add as contacts. It will take effect around 2 minutes after you turn on the toggle.
- You can view how your employees are allowed to interact with the other organization. These settings are configured by the linked organization. The link can also be removed anytime.
Best Practices
- Regularly Review Links: Periodically check and update your organization’s links to ensure they are still relevant and necessary.
- Communicate Changes: Inform linked organizations of any changes in settings or management to maintain clarity and effective collaboration.
- Utilize Search Features: Make use of the search functionalities to quickly locate contacts and facilitate faster communication.